Common Questions & Product Documentation
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StoryReel
- Why can't I connect Facebook or Instagram to my StoryReel account?
Since it's against FB and Instagram Terms of Service to use their account outside the mobile we have developed our own Android mobile app.
Using this app you can access your videos on your phone, download them and upload on Instagram, Fb and Snapchat without risking your account. There is a tutorial video in the training section on how to download the android app. https://app.storyreel.io/training/
You may follow the video tutorial below:
Our mobile app "ReelApps mobile" is now available. You can simply search for "ReelApps" in App Store or Google Play Store, install it on your phone and login to your StoryReel account to post/share your created story videos on different platforms (including Facebook and Instagram) using this mobile application. You can also download your videos right to your phone.
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Making complex technology simpler since 2017. We are a small team of creative and result-driven individuals trying to change how videos help you make an impact.
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